Guest Services Division

Our Guest Services Staff receive comprehensive orientation and training at each venue they service. We hire guest services staff customer service skills and experience in mind. Your venue will be in good hands with ICM.

Our guest services staff are able to take on many different roles in your venue depending on a particular show’s needs. Our staff are all local and highly knowledgeable of the venue and the surrounding area. They are able to provide services as:

  • Ushers
  • Ticket Takers
  • Coat Check
  • Valets
  • Concierges
  • Parking Attendant
  • Traffic Control

Our highly knowledgeable and trained staff can enhance patrons’ experience at every level from the parking lot to the stage.