Services and Divisions

Entertainment Division

ICM has the resources and proven track record of success backed by over seventeen years of professional experience in the planning and operation of venues and entertainment facilities. Experience, superior training and professional staff have allowed us to create and organization that can guarantee exceptional performance in the management of your concert or festival. We are an industry leader in providing planning, management, security, guest services and medical services for special events, movie premiers, cultural and sporting events for audiences as large as 150,000 patrons.

  • Arena/Entertainment Facilities
  • Concerts
  • Tour Security
  • Special Events
  • Marine Environments

Specialized Security Division

ICM offers unique security solutions for your property or business. We work with our clients to create and enact security plans for a variety of sites. Our highly trained security guards and officers undergo both general and site-specific training with some of the top experts in the industry. We offer several services to suit your security needs.

  • Mobile Patrol
  • Car Releases
  • Bike Patrol
  • Site security

Technical Services and Security Products

As the process of providing private security and public safety services becomes more challenging, ICM continues to embrace new technology and use it to the advantage of our clients. We are authorized distributors of the revolutionary Videofied security system, providing wireless protection for both indoor and outdoor spaces and transmitting video of intruders day or night with built in IR illumination. Additionally, using our Mobile Command Vehicle we can address situations at live events in real time, coordinating staff to responds to crises immediately.

  • Access Control
  • IP Video Surveillance
  • Mobile Command Vehicle (MCV)
  • Technical Countermeasures Surveillance (TCMS)
  • Videofied

Corporate Division

In today’s corporate climate, executives and their families are increasingly exposed to threats posed by various action groups, former employees, failed investors and competitors. ICM offers a full spectrum of transportation, risk mitigation and protection services. Our team consists of former international and domestic military servicepersons, law enforcement agencies and specially trained executive protection organizations. We also employ licensed private investigators, surveillance operatives and internationally recognized hostage negotiators to operate at the discretion of our client.

  • Labor disputes
  • Executive Protection
  • Secure Transportation
  • Corporate Meetings
  • Private Investigations
  • Due Diligence
  • Stalking
  • Uniformed Security

Consulting Services

Whether you are a small enterprise or an Olympic venue, ICMs staff can provide you with a thorough analysis identifying hazards, people and property at risk, mitigation strategies, solutions and best practices. We have protected famous personalities in the entertainment, motion picture and political arenas worldwide, our security consultants can offer analysis, advice, instruction and services to deal with any level of risk you may encounter.

  • Risk Assessments
  • Security Audits
  • Threat Assessments
  • Family Protection Plans and Services

Training Division

ICM employs its own fully certified instructors for both provincially mandated courses as well as our own specific curriculum. Our professional instructional staff holds certifications from the Justice Institute of British Columbia, the US Federal Bureau of Investigation (FBI), Canadian Security & Intelligence Service (CSIS), Specialized Defensive Tactics Academy (SDT) and other police, military and Paramedic organizations from around North America. Having this depth of experience offers our students and employees the very best in training, education and skills. ICM can design specific training programs to address the needs of entertainment venues or commercial business. Contact us for a free assessment of your business’s training needs.

  • BST (Basic Standards Training)
  • AST (Advanced Security Training)
  • TEAM (Techniques for Effective Alcohol Management)
  • Crowd Management
  • Conflict Resolution
  • First Aid / AED / CPR

Medical Division

ICM’s Medical Division specializes in the provision of highly trained and experienced medical personnel for large entertainment events. ICM medical personnel are paid professionals that are experienced in responding to the variety patients and medical interventions encountered at large entertainment and sporting events.

  • Special Events
  • Construction
  • Transportation
  • EMR / PCP


Guest Services Division


ICM prides itself in providing highly trained guest services staff to our venues and clients. We offer services that ensure your guests will be cared for and that event operations will run smoothly from the parking lot to the stage. Our Guest Services Staff receive comprehensive orientation and training at each venue they service. We hire prudently for customer service skills and experience. Your venue will be in good hands with ICM.

  • Ushers
  • Ticket Takers
  • Coat Check
  • Valet
  • Concierge